Guideline 5.1.1(v) rejection (Account Sign-In and Deletion): what it means and how to fix it
Your app lets people create an account but doesn't let them delete it inside the app, or it forces a login it doesn't need.
What Apple is saying
If an app supports creating an account, it must also let users start deleting that account from inside the app. Linking to a website or asking users to email you isn't enough on its own. The same sub-guideline also says apps without meaningful account-based features shouldn't require a login.
Common causes
There's sign-up but no "Delete account" option in the app.
Deletion only deactivates the account, or tells the user to email support.
The delete option is hidden so deep the reviewer couldn't find it.
The app requires sign-in before showing anything, though most features don't need an account.
How to fix it
Add a clearly labelled "Delete account" option in Settings or Profile.
Make it delete the account and associated data (a confirmation step is fine). If deletion must be processed later, tell the user how long it takes.
If you use Sign in with Apple, revoke the user's Apple token when they delete their account.
Say where the option is in your review notes.
Upload a new build and resubmit.
Do you need a new build?
Yes. The deletion flow has to be in the app.
Reply to App Review
Send this in Resolution Center (App Store Connect → your app → the rejected version) after fixing. Fill in the [brackets].
Hello,
Thank you for the review. Users can now delete their account in the app at [Settings > Account > Delete account]. This permanently removes their account and data [immediately / within N days].
This is included in build [number].
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